Frequently Asked Questions
Everything you need to know about our unique creations.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please note that custom-made or limited edition pieces may be subject to final sale policies.
Are the materials used eco-friendly?
At Monsters We Make, we prioritize sustainability. Many of our products are crafted using recycled textiles, organic cottons, and non-toxic dyes to ensure safety for both you and the planet.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Can I track my package once it has been sent?
Absolutely. Once your order is processed and shipped, you will receive an email with a unique tracking number and a link to monitor its journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.